Privacy Policy
Summary: This Privacy Policy explains what information Apex collects, how we use it, and your choices when you use the Apex mobile application and related services (the “App”).
1. Information We Collect
We collect information in the following ways:
a. Information You Provide
When using Apex, you may provide:
- Account information (such as email address)
- Career goals and aspirations
- Current role, experience level, or career direction
- Learning preferences
- Messages or inputs submitted to the AI coaching feature
- Subscription and billing details (processed by third-party providers)
b. Automatically Collected Information
We may automatically collect:
- Device type and operating system
- App usage activity (features used, session duration)
- Crash logs and performance data
- Anonymous analytics data
We do not collect precise location data.
2. How We Use Your Information
We use your information to:
- Deliver daily career insights
- Personalize learning recommendations
- Power goal tracking and progress features
- Provide AI-based coaching responses
- Improve app performance and reliability
- Enforce usage limits and prevent abuse
- Manage subscriptions and access control
- Communicate important updates
We do not sell your personal data.
3. AI Coaching Feature
The coaching feature is powered by artificial intelligence.
- Inputs you provide may be processed to generate responses.
- AI responses are informational only and should not be considered professional, legal, medical, or financial advice.
- Conversations may be reviewed in anonymized form to improve product quality and safety.
You should avoid entering sensitive personal, legal, or confidential employer information.
4. Rate Limiting
To ensure fair use and system stability:
- AI coaching interactions may be subject to daily or monthly rate limits.
- Limits may vary by subscription tier.
- We reserve the right to modify limits at any time.
5. Subscriptions
Apex offers a paid subscription that unlocks:
- Full AI coaching access
- Expanded goals functionality
- Advanced learning features and curated content
Free users may have limited access to certain features.
Payments are processed by third-party providers (such as Apple or Google). We do not store your full payment details.
6. Data Sharing
We may share limited data with service providers that help us operate the App, such as:
- Cloud infrastructure providers
- Analytics providers
- Payment processors
- AI service providers
Only information necessary to operate the App is shared. We never sell your personal data.
7. Data Security
We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and improve the product.
You may request deletion of your account at any time.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, or request portability of your personal data, or withdraw consent where applicable.
Requests can be made by contacting us at: support@petrhino.com
10. Children’s Privacy
Apex is not intended for users under the age of 13 (or 16 where required by law). We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at: support@petrhino.com or visit https://petrhino.com/